South Florida

Inspirational Leadership develops employees who are passionate about their work!

At Dale Carnegie Training, your success is our business. To help your team reach its goals, we are now offering innovative training workshops called Lunchtime Series. These workshops take just 90 minutes. You provide the lunch for your team, and we provide the interactive, informative workshops that will help build your organization and create a more positive, cohesive environment!

Here is a list of topics and some of the workshops that are available:

Team Member Engagement

• Bringing Conflict Into The Open
• Conflict As A Growth Opportunity
• Conflict Resolution
• Dealing With Difficult Team Members
• Developing External Partnerships
• Team Building

Customer Service

• Complaint Resolution
• Cross and Up Selling
• Internal Customer Service
• Gaining Referrals
• Telephone Skills-- Inbound and Outbound

Leadership

• Conflict Management
• Delegation Equals Higher Productivity
• Motivating Your Team
• Performance Appraisals
• Planning
• Time Management
• Vision, Missions, Values

Presentation Effectiveness & Process Improvement

• Handle Confrontational Questions With Confidence
• Planning Presentations
• Presenting With Visual Impact
• Team Presentations
• Vocal Skills and Body Language

Sales Effectiveness

• Hiring Top Salespeople
• Handling Objections
• Building Rapport And Trust
• Running Productive Sales Meetings
• Successful Sales Leadership

Make your lunch more productive and help bring back the passion to your employees with our Lunchtime Series workshops. Call today to speak with a consultant who will customize a program to fit the needs of your organization.

1-800-273-5299

Or contact Scott Garvis, President of Dale Carnegie of South Florida, to find out more!